Protect My Business from Competitors?

Written by Jyll Stuart

December 6, 2017

When you are a business owner, there are a lot of things that you have to worry about. You need to make sure that your business is profitable, that you are keeping up with all the bills you have, that you are producing high-quality content, and that everything is running smoothly. But how often do you worry about your business competitors?

Depending on what type of business you have, you may or may not have a lot of local competitors, but your competitors can actually be one of the most dangerous things for your business. If your competitors get a leg up on you, your business could be in trouble. So what can to do to make sure that your business is ahead of everyone else?

Staff Well

Your employees are one of your most valuable assets, so make sure you pay attention to who you are hiring. If you hire slackers, your business is going to slack off as well. On the other hand, if you hire hard workers, you are going to do very well for yourself. To find the best people, you need to make sure that your job postings are well advertised and that you offer competitive compensation. If the pay is low or there are no benefits, the best job seekers are going to go somewhere else. You should also make sure that you know what you are looking for in an employee. Make a list of qualities that you want and use the interview to determine if the candidate fits your list.

Protect Intellectual Property

Your intellectual property – meaning your processes, trade secrets, inventions, or anything else you create with your mind – is incredibly valuable. If you come up with a new way to do something, you don’t want someone to steal that idea. It’s important that you protect your intellectual property properly. You should file patents and copyrights where applicable, but you should also make sure your employees aren’t going to run off with your secrets. If you hire great employees, this will be less of a worry, but you should consider having them sign and non-disclosure and non-compete agreement.

Build Customer Loyalty

Having loyal customers means that they aren’t going to go anywhere else, and this is absolutely crucial for building your business. Even if another business comes along, if your customers are loyal, you are going to be okay. It’s important to know what keeps your customers coming back to you. One of the biggest things to build loyalty between a business and its customers is how the customer feels about the business and how they are treated. Make sure you engage them and figure out what you are doing what they like and what they think can be improved. You can’t make everyone happy, but you can do the best to satisfy the people who pay your bills.

Create High-Quality Products

The better your products, the more successful your business. No matter what your competitors do, they won’t be able to say that you don’t do your job well. Creating high-quality products is another big thing for customer loyalty. If people like the products they are getting, they are more likely to stick with you than to branch out and try something new that they aren’t sure about. If you are feeling the pressure to compete, don’t engage in a back-and-forth battle with the other company. Just focus on putting out the best products that you possibly can.

Business Competitors Are Good

Dealing with business competition can be a little worrisome, especially if your business is still establishing itself. If this is your situation, don’t freak out. It is possible to come out on top, without engaging in a battle. Besides, business competition is what makes you grow!

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